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After using the formal address once, it is then appropriate to use more general terms. In a personal introduction, you would address the mayor as "Mr. Mayor" or "Your Worship," and councillors as "Councillor."
If you have a complaint about how the municipal operations of the town are done, contact the chief administrative officer at 403-223-5500 about your concerns.
If you have a complaint about the actions of Town Council, please contact the members of Town Council.